Royal Casablanca

Over the stay was excellent but the staff were weak in communication and seem like not bothered to assist. Welcome : ⭐️⭐️ Concierge was helpful and friendly. Reception staff were there to help but not welcoming. Took a long time to allocate a room. Room: ⭐️⭐️⭐️⭐️⭐️ Room was comfortable and spacious. Staff: ⭐️ Despite calling so many times but had no assistance to check out at 6am. I had to take all of luggage downstairs by my self Location : ⭐️⭐️⭐️⭐️ Local amenities were available and easy reach to restaurants and shops. Overall: ⭐️⭐️⭐️ The facilities there to give them 5⭐️ but their staff cost them the experience I had. Management needs to take this seriously and manage the staff better including those local Saudi staff whom had interest to assist the guest.

They have every thing you need for shoe stays , reception area lobby entrance is pretty big and well decorated and managed, room service to order your food was pretty fast and service staff was friendly .

It was clean and it had great facilities

The Hotel was awesome with respect to every aspect. The people at the reception were too good. Thanks alot and I wish to revisit.

Staff is the best I forgot my Mobile charger and my Perfume in the room 308 then they returned everything to me thanks for the really